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Proteintech needs to gather and use certain information about individuals. These can include customers, business contacts, employees and other stakeholders the organisation has a relationship with or may need to contact. This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards and to comply with GDPR law.
This data protection policy ensures Proteintech:
Proteintech may receive data from third parties (eg conferences, tradeshows or other life science events), where these third parties have your consent or are otherwise legally permitted or required to disclose your personal information. We may also collect information from publicly available sources, including scientific publications, university websites and publicly available information on social media. This helps us target our marketing closer to your interests.
The Data Controller processes the data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the data controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration).
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
We may disclose your data to any Proteintech employee or approved distributor company (only if the data subject is located in the distributor’s geographic region) as reasonably necessary for the purposes, and on the legal bases, set out in this policy.[ Information about our approved distributors can be found at www.ptglab.com/contact/. Financial transactions relating to Proteintech services are handled by our payment services providers, Global Payments. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing payments, refunding, and dealing with complaints and queries relating to such payments and refunds.
The data concerning the user is collected to allow the owner to provide its services, as well as for the following purposes: Analytics, Contacting the User, Interaction with live chat platforms, Managing landing and invitation pages, Registration and authentication and SPAM protection.
The personal data used for each purpose is outlined in the specific sections of this document.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the owner to monitor and analyze web traffic and can be used to keep track of user behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and usage data. You can opt out here.
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage data. You can opt out here.
Google Analytics on this application makes use of a feature called user ID. This setup allows for a more accurate tracking of users by associating that user with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
Personal Data collected: Cookies. You can opt out here.
This type of services allows users to interact with third party live chat platforms directly from the pages of this application, for contacting and being contacted by this application support service. If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the users do not actively use the service. Moreover, live chat conversations may be logged.
The Comm100 Widget is a service for interacting with the Comm100 live chat platform provided by Comm100 Network Corporation.
Personal Data collected: Cookies and Usage data.
By registering or authenticating, users allow this application to identify them and give them access to dedicated services.
The user registers by filling out the registration form and providing the Personal Data directly to this application.
Personal Data collected: address, city, company name, country, email address, fax number, field of activity, first name, last name, password, phone number, province, state, Tax ID, User ID, username, Various types of Data, VAT Number and ZIP/Postal code.
By filling in the contact form with their data, the user authorizes this application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: address, city, company name, date of birth, email address, field of activity, first name, last name, phone number, province, state, Tax ID, User ID, Various types of Data, VAT Number and ZIP/Postal code.
By registering on the mailing list or for the newsletter, the user’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Proteintech.
We only want to contact you with marketing communications you are interested in. If you don’t want to receive such communications, you can click on the “unsubscribe” link at the bottom of every marketing e-mail we send.
Personal Data collected: address, city, company name, country, date of birth, email address, first name, last name, phone number, province, state and ZIP/Postal code. Data subjects can opt out at any time.
This type of services analyzes the traffic of this application, potentially containing users' personal data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Personal Data collected: Cookies and Usage data.
The personal data collected are used to provide the user with services or to sell goods, including payment and possible delivery.
The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of data collected by this application depends on the payment system used.
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this application or the related services. The user declares to be aware that the data controller may be required to reveal personal data upon request of public authorities.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other personal data (such as IP Address).
More details concerning the collection or processing of Personal Data may be requested from the data controller at any time. Please see the contact information at the end of this policy.
Data subject’s rights under data protection law are:
Users have the right, at any time, to know whether their personal data has been stored and can consult the data controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the data controller.
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from this application (or third-party services employed in this application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this application, which must coincide with or be authorized by the data subject, to whom the personal data refers.
The legal or natural person to whom the personal data refers.
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another data controller, to make decisions regarding the purposes, and the methods of processing of personal data and the means used, including the security measures concerning the operation and use of this Application. The data controller, unless otherwise specified, is the owner of this application.
The hardware or software tool by which the personal data of the user is collected.
Small piece of data stored in the User's device.
If you have any questions or concerns about our use of your personal information, please contact us by e-mail on firstname.lastname@example.org.
Owner and Data Controller: Proteintech Europe. 4th Floor, 196 Deansgate, Manchester, M3 3WF.
Owner contact email: email@example.com